The main role of an NDIS plan manager is to assist participants in navigating their way around the complex NDIS structure. This helps you get the maximum from your money while also reaching your objectives. Highly skilled National Disability Insurance scheme managers will handle all forms of paperwork associated with payments or purchases. They will work directly with providers and agencies, ensuring you are getting the best value for your money and that the entire process is transparent and easy to follow.
The most common role for a National Disability Insurance Scheme manager is to work as an adviser on matters related to the financial support available to beneficiaries under the scheme. This includes accessing and interpreting information relating to eligibility criteria, monthly rates and any other criteria that may affect the level of financial support available to you. If there is a need to appeal a decision or make changes to your circumstances, your manager can do so on your behalf. In addition, they may also be asked to visit your local office to see how your plan is working and assist with any queries you have.
Apart from handling the administration of the National Disability Insurance Scheme, your manager can also be involved in managing the Australian Federal Government’s Diabetes Strategy. The strategy aims to improve the lives of diabetic patients and their families by making sure that appropriate funding is made available. Your NDIS plan manager can meet regularly with health officials to ensure that the strategy and other programs are running as smoothly as possible. In addition to their role in managing the scheme itself, they may also be asked to review applications and make recommendations to the Minister for Health concerning changes to Medicare.
Some of your National Disability Insurance Scheme manager’s roles could include training and providing education to participants, managing company records, dealing with applications and appeals, and representing the scheme in negotiating with health providers. In some instances, your manager could even represent more than one participant. For example, they may be responsible for dealing with cases involving both long-term and short-term disabilities. If you live in New South Wales, you may need to deal with a consultant who is in charge of providing training to people living in the area. Similarly, if you live in Victoria, then your NDIS plan manager could be in charge of training people living in that state.
As well as dealing with the day-to-day operations of the National Disability Insurance Scheme, the manager will work closely with the provider of the plan. This means that they must be able to coordinate with healthcare providers and assistance providers. The manager may also be responsible for collecting and filing the money that each participant receives under the scheme. These roles require someone who is well organized, detailed, and patient.
Apart from dealing with the day-to-day activities of the scheme, a manager will also need to have skills in handling financial reports and assisting with the processing of claims. Your manager may also need to assist with the collection and disposition of claims and pay providers. Suppose you live in New South Wales or Victoria. In that case, you may need to work with a financial intermediary to help you find suitable employment and secure the necessary funding.